Your Privacy Matters to Us

Welcome to our website. We are committed to protecting your privacy and ensuring that your personal information is collected and used properly, transparently, and securely. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, as well as your rights regarding your personal data.

1. Information We Collect

We collect information to provide better services to all our users. The types of information we may collect include:

Personal Information: This includes your name, email address, phone number, mailing address, and any other information you voluntarily provide when you register on our website, fill out forms, subscribe to our newsletter, or interact with our services.
Usage Data: We automatically collect information about your interactions with our website, such as your IP address, browser type, operating system, referring URLs, pages viewed, the time and date of your visits, and the time spent on those pages.
Cookies and Tracking Technologies: We use cookies, beacons, tags, and scripts to collect and track information and to improve and analyze our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

To provide, operate, and maintain our website
To improve, personalize, and expand our website and services
To understand and analyze how you use our website
To develop new products, services, features, and functionality
To communicate with you, including for customer service, updates, marketing, and promotional purposes
To process your transactions and manage your accounts
To send you emails and newsletters you have subscribed to
To detect, prevent, and address technical issues or security concerns
To comply with legal obligations and enforce our terms and policies

3. Data Sharing

Customer data is not shared with third parties for promotional or marketing purposes.
Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

4. Sharing and Disclosure of Your Information

We do not sell, trade, or rent your personal identification information to others. However, we may share information in the following circumstances:

With Service Providers: We may share your information with trusted third-party service providers who help us operate our website, conduct our business, or serve our users, so long as those parties agree to keep this information confidential and use it only for authorized purposes.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests from public authorities (e.g., court orders or government agencies).
Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify users before their information is transferred and becomes subject to a different privacy policy.
With Your Consent: We may share your information for any other purpose disclosed to you and with your consent.

5. Messaging Terms and Conditions

By providing your phone number and agreeing to receive texts, you consent to receive text messages from Fold My Laundry, LLC, from 844-365-3653 regarding account notifications, customer care, delivery notifications, and marketing.
Consent is not a condition of purchase.
Message frequency varies. Message & data rates may apply.
You can reply STOP to unsubscribe at any time or HELP for assistance.
You can also contact us at 844-365-3653 or fml@foldmylaundry.com.
Mobile opt-in information is never shared with third parties.

6. Data Security

We value your trust in providing us your personal information. We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include, but are not limited to:

Secure server environments
Encryption of data transmissions (SSL/TLS)
Regular reviews of our information collection, storage, and processing practices
Restricted access to personal data to employees, contractors, and agents who need to know that information to process it for us and are subject to strict confidentiality obligations

However, please remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Your Data Protection Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the contact information provided at the end of this policy.

8. Retention of Your Information

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, to comply with our legal obligations, resolve disputes, and enforce our policies.

9. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we will take steps to remove that information from our servers.

10. Links to Other Websites

Our website may contain links to other websites that are not operated by us. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. International Data Transfers

Your information, including personal data, may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. By providing your information, you consent to such transfer in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Changes are effective when they are posted on this page. We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, our practices regarding your personal information, or if you wish to exercise your data protection rights, please contact us at:

Email: fml@fmylaundry.com
Mailing Address: PO Box 65110, Tacoma, WA 98466

We are committed to protecting your privacy and handling your personal information with care and respect. Thank you for trusting us with your information.